We've all been there, environments that seem to be a never-ending force fed buffet of P1 incidents,  war-rooms, project crisis, screamin

This is not Hollywood.  The user experience is not going to be like IMAX, BlueRay or DVD.  Set user expectations as low as possible and be s

When performing any design work, it's very easy to get lost amid the myriad of conflicting requirements, constraints, and best-practices

With increasing connectivity demands from cloud services through to M&A activity, coupled with a healthy market for reliable transport...

From small to large business, a standardized site naming convention is an Enterprise asset with significant value that reaches throughout th

So you've decided to pursue SD-WAN for your network, which can make sense for many clients, given the rich feature-sets offered that add

When determining requirements for network solutions, we often find key data points missing from discovery data. This can include traffic vol

Network Services Outsourcing is an extremely complex undertaking, fraught with risk.  However, success can be achieved with the right planni

IT Service Management (ITSM)  Operations Activities such as Request Fulfillment, Event Management, Incident Management and Problem Managemen

The outsourcing of network services can have a positive or negative impact on key resources. These key resources are critical to ensure accu